The Ultimate Guide for Landlords Working with a Rental Estate Agent in Singapore


Singapore’s real estate market is booming, making it an attractive destination for property investors and landlords. However, managing rental properties can be a challenging task, especially for those who are new to the industry. That’s where a rental estate agent comes in. In this ultimate guide, we will explore the various aspects of working with a rental estate agent in Singapore, from assessing your property to tenant screening and property maintenance. 

By the end of this guide, you will be equipped with the knowledge and tools to effectively collaborate with a rental estate agent and maximize the returns on your investment.


Assessing Your Property


Before you begin your journey of finding the right rental estate agent, it is essential to assess your property thoroughly. 

Preparing Your Property for Rent

One of the tips to maintain your rental properties and attract potential tenants is to prepare and clean them. Start by decluttering and deep cleaning the entire property. A clean and well-maintained property creates a positive first impression and increases the chances of attracting quality tenants. Consider enhancing the curb appeal as well by tidying up the exterior, adding some plants, and ensuring that the entrance is inviting.

Next, make any necessary repairs or upgrades to ensure that your property is in top-notch condition. Keep in mind that this affects the cost of renting out a home. Fix any leaky faucets, replace broken fixtures, and repaint the walls if needed. Additionally, consider staging your property to showcase its full potential. Well-chosen furniture and tasteful decor can help tenants visualize themselves living in the space.

Determining Rental Value

Setting the right rental price is crucial. In order to determine the rental value of your property, research the rental market in your area. Look at similar properties in the vicinity and analyze their rental prices. Take into account the size, condition, location, and amenities of your property when comparing it to others. This process can be complex and time-consuming for landlords, which means you need a rental estate agent to maximize your property’s rental and handle the tasks for you. 


Finding the Right Rental Estate Agent


Now that you have assessed and prepared your property, it’s time to find the right rental estate agent who will help you navigate the rental market in Singapore. 

Research and Recommendations

Start by conducting thorough research on rental estate agents in Singapore. One key quality to look for with a rental estate agent is having a strong track record and positive reviews from landlords and tenants. Pay attention to their expertise, experience, and the areas they specialize in. Additionally, seek recommendations from friends, family, or fellow landlords who have worked with rental estate agents in the past. Their firsthand experiences can provide you with valuable insights and help you narrow down your options.

Interviewing Potential Agents

Once you have shortlisted a few rental estate agents, it’s time to conduct interviews. Be sure to make notes before engaging with the rental estate agents you have prospected. After that, prepare a list of questions to ask each agent to assess their suitability for your needs. Ask about their experience in the rental market, the number of properties they currently manage, and their marketing strategies. Furthermore, inquire about their fees and any additional services they offer. Therefore, it is essential to find an agent who aligns with your goals and can effectively market and manage your property.


Signing an Agreement


After interviewing potential agents, select the one who best meets your requirements and negotiate the terms of the agreement. 

Understanding the Agent’s Role

Now that you have selected a rental estate agent and signed an agreement, it’s essential to understand the pros and cons of hiring a rental estate agent along with the role and responsibilities they can provide to you. Understanding their role will help you establish clear communication and expectations throughout the rental process. The agent acts as a middleman between you, the landlord, and the tenants. They handle various tasks, including marketing your property, screening tenants, collecting rent, and addressing maintenance issues. 

Terms and Conditions

Review the terms and conditions outlined in your agreement with the rental estate agent. Familiarize yourself with the specific services they will provide and the fees associated with those services. Moreover, understand the duration of the agreement and any renewal or termination clauses. Clear communication and mutual understanding of the terms and conditions will ensure a smooth working relationship with your rental estate agent.


Marketing Your Property

One of the key responsibilities of a rental estate agent is to market your property effectively. They employ various strategies to attract potential tenants, including online listings, property portals, social media platforms, and offline marketing channels. Discuss the marketing plan with your agent and ensure that it aligns with your target market and goals. However, expect your rental estate agent fees to be affected depending on the plan you made with your agent.


Tenant Screening

The tenant screening process helps you identify dependable and responsible tenants for your property. Regardless if you’re unsure whether to opt for a DIY approach or hire a rental estate agent, it’s essential to ensure that your criteria are objectively correct, and if you choose to hire a professional, make sure your criteria align with those of the rental estate agent.

Evaluating Tenant Applications

When prospective tenants submit their applications, your rental estate agent will evaluate them based on specific screening criteria. These criteria may include credit checks, employment verification, rental history, and references. Review the screening criteria with your agent to ensure they align with your expectations for tenants.

Screening Criteria

Discuss the screening criteria with your rental estate agent and ensure that they are comprehensive and in line with local regulations. The criteria should consider factors such as income stability, creditworthiness, rental history, and any specific requirements you may have as a landlord. By setting clear guidelines, you can minimise the risk of renting to unsuitable tenants.

Background and Credit Checks

Background and credit checks play a vital role in tenant screening. Your rental estate agent will conduct these checks to assess the prospective tenant’s financial stability and history. Therefore, it’s essential to understand the process and ensure that your agent follows legal and ethical guidelines when performing these checks.


Property Showings


Property showings are one of the steps a landlord must take to rent out a condo or HDB flat. This process allows potential tenants to view the property in person. Your rental estate agent will handle scheduling and coordination to ensure that property showings are conducted efficiently.

Scheduling and Coordination

Work closely with your rental estate agent to determine the best times for property showings. Consider their recommendations based on market demand and tenant availability. Flexibility is crucial, as accommodating potential tenants’ schedules can increase the chances of finding suitable tenants.

Agent’s Role During Showings

During property showings, your rental estate agent will showcase the property, answer questions, and highlight its unique features. They play a crucial role in presenting your property in the best light and addressing any concerns or inquiries from potential tenants. Hence, you can trust their expertise and allow them to effectively market your property.


Lease Agreement

Once you have found suitable tenants for your property, it’s time to prepare the lease agreement. The lease agreement outlines the terms and conditions of the rental, including the rental amount, duration, and any additional clauses specific to your property. Your rental estate agent will assist you in drafting the lease agreement and ensure that it complies with local laws and regulations.


Rent Collection

Rent collection is a critical aspect of managing rental properties. Your rental estate agent will handle this responsibility on your behalf, ensuring that the rental payments are received on time. Discuss the preferred method of payment and any penalties for late payments with your agent. Regularly review the rent collection process and address any concerns promptly to maintain a healthy landlord-tenant relationship.


Property Maintenance and Repairs


Property maintenance and repairs are inevitable in the rental business. Your rental estate agent will coordinate maintenance requests and ensure that any repairs are promptly addressed. It’s essential to establish clear communication channels and expectations regarding property maintenance with your agent. As a landlord, you should regularly review maintenance reports and address any recurring issues or concerns.


Tenant Concerns and Disputes


Tenant concerns and disputes may arise during the tenancy period. That is why your rental estate agent plays a crucial role in resolving these issues amicably and maintaining a harmonious landlord-tenant relationship.

Resolving Issues Amicably

One common mistake made by landlords is not having open communication with their tenants. Address any concerns or disputes promptly and work towards resolving them amicably. By maintaining a proactive and respectful approach, you can minimize the impact of conflicts on the overall rental experience.

Legal Assistance if Needed

In some cases, legal assistance may be required to resolve complex issues or disputes. Consult with your rental estate agent to understand their role in providing legal support or recommendations. Seek legal advice when necessary to protect your interests as a landlord.


Rent Renewals and Termination

As the end of the lease term approaches, you will need to decide whether to renew the lease with your existing tenants or find good tenants. Your rental estate agent will guide you through this process and provide insights based on market conditions and tenant performance. Discuss your options with your agent and make an informed decision that aligns with your investment goals.


Record Keeping and Reporting

Maintaining accurate records and reports is essential for effective property management. Keep in mind that your rental estate agent will provide you with regular financial records and property inspection reports to keep you informed about the performance of your investment.

Financial Records

Review the financial records provided by your rental estate agent regularly. These records should include rental income, expenses, and any fees associated with property management. By monitoring the financial performance of your property, you can make informed decisions about future investments and adjustments to rental rates.

Property Inspection Reports

Property inspection reports provide valuable insights into the condition of your property. Your rental estate agent will conduct regular inspections and provide you with detailed reports highlighting any maintenance or repair needs. Review these reports carefully and address any issues promptly to maintain the value and appeal of your property.


Evaluating Agent Performance

Regularly evaluating your rental estate agent’s performance is essential to ensure that your property is being managed effectively. Always remember to schedule periodic performance reviews with your agent and provide constructive feedback to facilitate continuous improvement.

Regular Performance Reviews

Schedule regular performance reviews with your rental estate agent to discuss their performance and address any concerns, such as managing difficult tenants if any. Use these reviews as an opportunity to align your goals, expectations, and strategies for maximizing returns on your investment.

Feedback and Improvement

Open communication and feedback are crucial for fostering a productive working relationship with your rental estate agent. Make sure to provide constructive feedback based on your experiences and observations. Likewise, encourage your agent to share their insights and recommendations for improving the rental experience.


Legal and Regulatory Compliance

Complying with legal and regulatory requirements is essential for landlords in Singapore. Your rental estate agent should have a thorough understanding of the relevant laws and regulations to ensure that your property management practices comply.

Landlord-Tenant Laws

Familiarize yourself with the landlord-tenant laws in Singapore. Ensure that your rental estate agent is well-versed in these laws and adheres to them when managing your property. This includes understanding wear and tear, eviction procedures, and the legal framework for rental agreements.

Agency Regulations

Rental estate agents in Singapore are regulated by various agencies and must adhere to specific guidelines. As a landlord, verify your rental estate agent is licensed and registered with the appropriate authorities. This ensures that they operate within the legal framework and adhere to professional standards.


Contact EveryRent Singapore for Property Rental and Property Management Services

Working with a rental estate agent can significantly simplify the process of managing your rental property in Singapore. If you are looking for professional property rental and property management services, contact EveryRent Singapore. With our expertise and experience, EveryRent Singapore can help you maximize your rental returns and ensure a hassle-free rental experience.



One of the important things you should do before becoming a landlord is to collaborate with a rental estate agent. By assessing your property, preparing it for rent, determining the rental value, finding the right agent, and understanding its role, you can effectively market your property, screen tenants, and maintain a smooth landlord-tenant relationship. Remember to maintain clear communication, regularly review performance, and comply with legal and regulatory requirements. With the right rental estate agent by your side, you can achieve optimal returns on your investment and enjoy a stress-free rental experience.


EveryRent Singapore is a PropTech company dedicated to providing your properties with a reliable and hassle-free rental and property management experience. We offer a one-stop solution for all your rental and property management needs. Our rental process is simplified and streamlined to help you maximise your property’s rental income while securing quality tenants.

Additionally, we provide our customers with premium property management services which helps you arrange seamlessly with service providers – including aircon servicing, floor polishing, plumbing, electrical repairs, mattress cleaning, sofa cleaning, and more. Moreover, we are always here for you with our 365 days of comprehensive customer support. Additionally, everything regarding managing your property can be conveniently handled via WhatsApp.

Stay up-to-date with the latest trends, tips, and guides on rental and property management in Singapore by exploring our articles. If you have any queries, don’t hesitate to contact us via WhatsApp at +65 8070 6770. We’re here to assist you!

Join The Discussion

Compare listings